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Dept. Manager for large volume big box store. Managed up to 40 employees. Ran the largest volume dept. in the District and consistently remained a top- performing manager. Duties included merchandising, personnel training, customer service, point of sale service, shipping/receiving, and all other duties required to fully operate store.
Managed staff of 15-30 employees, maintained multi-million dollar volume, consistently exceeded sales goals, concentrated on service excellence, training employees and driving sales.
Customer service, management functions, set promotions, merchandise pricing, receiving, shipping, inventory, product flow,
point of sale operations.
Managed record store, customer service, merchandising, personnel training, set promotions, shipping/ receiving, product flow, inventory procedures.