Asst. Sales Intergation Manager
October 2011 — Present
Handle all customer concerns in a proactive, positive manner
Ensure security and privacy of customer information including education, compliance and disposition of issues
Educate salespeople on processes, tools and technology initiatives to enhance the customer experience and drive profitable sales
Build positive team relationships throughout the store by actively participating in achieving department goals
Demonstrate ability to perform Sales Integration, Cash Room and Communications procedures, as applicable
Demonstrate ownership, accountability and initiative
Manage employees and motivate staff to create a passionate customer centric environment.
Lead new hire trainings and mentor new employees as they develop their personal business built upon generating repeat customer visits.
Continually enhancing the customer experience through new technologies that facilitate a seamless multi-channel sales process.
Track, monitor and inspire performance results.
Provide tech support & troubleshooting for mobile POS devices.