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Khiana Crockett

Khiana Crockett

Los Angeles, CA

Event Curator | Branding Strategist | Entertainment Consultant

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Spokeo

Customer Service Representative - Temp

• Accurately, quickly, and efficiently handle customer contacts via phone and email, such as billing, technical, troubleshooting and content questions
• Translate technological jargon in a way that users can easily understand
• Take key user feedback, and quickly and concisely pass it to the appropriate department to keep improving the user experience

Career medium 02
Career
Career medium 05

SBE Entertainment

Special Events Assistant

• Draft contracts, invoices, proposals,specialty menus and SEOs for clients
• Act as the liaison between the Special Events and Logistics team
• Organize the events calendar, assist in client relations and event production

(Paid Internship)

Career

post + beam

Fashion & Lifestyle PR/Showroom Assistant

• Maintained and updated client lists consisting of stylists, editors, and publicists
• Scanned and uploaded press clippings for We Are Handsome, White Sands, Luv AJ and Shoes of Prey
• Secured coverage in Vogue, InStyle, Refinery 29 and numerous online fashion blogs and magazines

(nternship)

Career medium 04
Career
Career medium 04

Muse Lifestyle Group

Marketing and Events Assistant

• Assisted Special Events team by executing promotions/marketing for Playhouse Nightclub
• Posted events to nightlife calendars and email newsletters
• Contributed to event décor/theme design and entertainment coordination for Playhouse Nightclub
• Helped open a second Chi Dynasty by creating gift sets and promotional materials.

(Paid Internship)

Career

Urban Outfitters

Denim Specialist

• Generated sales through use of customer service and fashion trend knowledge
• Visual merchandizer, display artist and loss prevention liaison
• Provided a smiling face and helped find the perfect gift for customers
• Accomplishments: Employee of the Month (Twice), Certificate for Best Standards (Twice), promoted to Denim Specialist after two months of employment

Career medium 01
Career
Career medium 04

The Clique' Agency

Jr. Publicist

• Drafted bios, press releases and media kits for up-and-coming talents
• Increased client and brand awareness
• Connected with influential people in the entertainment and fashion industries

(Internship)

Career

Polite in Public, Inc.

Production Coordinator

• Organized a production team by delivering detailed production emails and updating the calendar
• Acted as Administrative assistant by booking cost effective travel arrangements
• Trained new hires on company protocol and equipment

Career medium 01
Career

University of Southern California

Masters, Strategic Public Relations

Georgia State University

Bachelors, Sociology with a Concentration in Gender & Sexuality