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Keri Young-Koppendrayer

Keri Young-Koppendrayer

Where do you work?

Phoenix, Arizona Area

Customer Sucess Super-Heroine



Customer Success Advocate

Career medium 06

Interesting to consider and compare how customers react to this change vs changes with a technology product (which is constantly updating)!

About a few weeks ago, shoppers in England were required to pay for plastic bags. It is a meagre 5p cost but has led to a mega change in consumer beha

How do customers respond change 5 pence bag case study tubotamuno?trk=api*a3772973*s3842293*