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Keri Y. Miller

Keri Y. Miller

Corporate Business Development Manager-Northeast Region

Extended Stay America

Corporate Business Development Manager, Extended Stay America/ MBA Candidate


Extended Stay America

Corporate Business Development Manager-Northeast Region

Create and manage corporate level business opportunities by establishing new relationships within various industries for their long term lodging needs.
• Negotiate rates in accordance with company rules to generate revenue
• Project Management
• Customer Relations Management
• Implement effective key account management
• Monitor Quality Performance
• Identify decision makers of major accounts
• Ensure flow of communication
• Assure concise RFPs

Career medium 05
Career medium 05


Retail Sales Consultant

Greet customers
-provide them with product information, promotional offers, discounts, and related information
Meet and exceed sales expectations
Maintain knowledge of competitor products and offers, implement competitive sales tactics
Offer advice on new product features
-give demonstrations
Conduct financial transactions on the cash register and issue refunds or exchanges
Refill shelves
Take inventory
Merchandise seasonal floor sets



Online Marketing Consultant

Work hand-to-hand as the point of contact for small to mid-size businesses while maintaining campaigns for cutting edge search marketing solutions to meet their personal ROI;

Prepare RFPs via Microsoft Office or Microsoft Power Point;
Work closely with Client Services to ensure highest level of customer service;
Provide personal consultation to business owners to develop customized marketing strategies;

Establish sizable book of business in a select variety of verticals; Partner with Marketing Analysts to achieve the optimal online positioning and performance with inhouse campaigns to acquire internet leads for new business on major search engines which includes: Google, Google+, Yahoo, Bing,, AOL and 75+ search engine directories, desktop as well as the mobile network.

Career medium 04
Career medium 06

Kindermusik International

Inside Sales Coordinator and New Hire Sales Trainer

•Initiate and organize scheduled appointments for outside regional sales representatives for virtual and on-site interactive presentations;
•Work closely with public school administrators and independent federal education program directors
•Prepare and organize sales tracking materials, coordinate team meetings and team building exercises
•Manage Outside Regional Account Managers' schedules

Develop sales reports;
Content manager for sales training program;
Promote CRM implementation;
Prepare RFP's
Prioritize work processes to meet monthly sales goals
Contact mid-market prospects with pipeline concerns



Customer Care Solutions Associate, Job Coach

Provide customer service for newly acquired Citi credit card holders and bridged existing relationships with Sears & Roebuck customers while introducing new products that Citibank offered;

Clearly and effectively communicated with qualified customers with payment arrangements during individual financial hardships, built rapport when overcoming common objections;

Exceeded quality control standards every month while following federal FDCPA laws

Lead internal Diversity Board 2008

Career medium 04
Career medium 04

North Carolina Agricultural & Technical State University

Advertising/Business Manager; Account Executive

Needs Analysis: Access needs of business owners, to achieve a 30-50 mile reach, with a demographic including students, faculty and staff

Client Reporting: Determine payment history requirements, past due clients, returned payments, failure to pay, and presenting consumer reports

Orientation/Training: Implement employee training needs, develop and conduct joint JOMC/School of Business joint intern program

Management: Monitor and analyze intern weekly commitments, investigate customer complaints; Create sales reports, manage revenue spend, complete corporate-RFPs, issue contracts;
Maintain accurate, records of existing clients and leads: ad size, frequency, publish dates, contracts, sales presentations, training materials; Work closely with editorial staff to meet weekly deadlines, place work orders, document order activity for business department; attend weekly staff meetings, community service/charity events, organize fund raising activities, developed corporate sponsorships; attend advertising conventions

Increased ad revenue 75 percent during tenure


Ruckus Network

Junior Brand Manager/Market Research Intern

Support new business development, research public and private colleges and universities to promote an online file sharing program that would allow students to stream movies and music legally on campuses;
Responsible for researching college based demographics and recruiting on-campus brand ambassadors

Career medium 05

American InterContinental University

Master of Business Administration (MBA), International Business

North Carolina A&T State University

Bachelor of Science (BS), Marketing and Professional Sales