February 2007 — November 2012
Coordinated drivers according to customers requests and in compliance with DOT regulations and company rules.
Assigned drivers and to transport medically needy clients.
Completed daily reporting of dispatch activity.
Ability to handle a high volume of calls.
Managed computer dispatch system and maintained customers relationships in the dispatch and supervision of transportation.
Ensured drivers collected all appropriate documentation and signatures related to every pick up of clients.
Monitored weekly work hours for all drivers to maintain a budget within the company.
Maintained accuracy of all manifests.
Received all cash and vouchers for each trip.
Provided essential office functions.
Completed other projects and special assignments.
Reception duties, filing, answering multi-phone lines.