Hand & Stone Massage and Facial Spa
April 2014 — May 2014
Help formulate marketing, brand planning and business-development strategies to drive revenue growth. Play an active role in providing a positive customer experience that continually delivers significant value and meets their needs while driving sales.
• Recruited to lead start up and grand opening of Hand & Stone at our Las Colinas location and help enhance the company’s reputation in the industry.
• Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are exceeded by offering additional information about the company’s products in line with customer needs and priorities.
• Identifying new sales and business opportunities by generating leads through professional networking and social media marketing.
• Maximizing store revenue 25% by suggesting upgrades, add-on’s, or enhancements to clients.