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Kelly Dwyer

Kelly Dwyer

Pembroke, MA

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Bridgewater State University

Event Planner

• Planned campus events and provides customer service for meetings and conferences sponsored by student, academic, administrative, and external groups, and major University events.

• Acted as a consultant to event sponsors who need assistance selecting effective spaces and conceptualizing successful events with all the needed equipment and services.

• Relayed event information to the appropriate service provider including room setup; audio-visual, information technology, and other technical support; equipment movement or rental; catering; security services; parking; and custodial services.

• Consulted with sponsors and student groups in order to determine logistic aspects of events such as such as room and furniture set ups, catering, signage, technology, event security, and any type of maintenance detail.

• Provided event coverage and assisted with troubleshooting and contacting the necessary service provider in order to fix any issue.

• Managed events in Event Management System database (EMS) while being extremely specific and attaching every document and email I had sent that was relative to the event.

Career medium 03
Career
Career medium 06

Roche Bros.

Customer Service Specialist

Worked as a cashier, bagger, and also a cafe worker.

• Provided timely, efficient, and considerate customer service

• Grilled sandwiches, made coffee, cashiered, and kept the cafe clean and welcoming to customers.

• Proven ability to operate cash register and manage drawer

• Demonstrated ability to respond and resolve customer’s requests and concerns.

• Able to assist customers with purchases and transactions

• Experienced in restocking merchandise

• Meticulous competency in sales, products and services

• Excellent written and verbal communication skills

• Ability to develop strong customer relations

• Accurate with math and currency

Career

Bridgewater State University

Individualized Communiations, Communications with a Concentration in Public Relations

• Working on finishing my communications degree at Bridgewater State University.
• Worked as a student worker for Bridgewater State's Conference and Events Services Office from August 2012 to present day.

Education medium 04
Education

Notre Dame Academy

• Graduated from Notre Dame Academy in Hingham, MA in 2010 with a 3.25 GPA, and was an active member of the Spanish Club.