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Keisha Taylor

Keisha Taylor

Customer & Employee Experience Supervisor

JPMorgan Chase

Columbus, Ohio Area

Innovative, moti vated perfor mance manage ment profession al that specializes in fostering posi tive employee development and career progres sion using engag ing written, ver bal, and visual communication tools.

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JPMorgan Chase

Customer & Employee Experience Supervisor

• Supervise a team of eight non-exempt employees at two (2) locations who are responsible for: internal communications, change management requests, event planning, reporting, and performance improvement
• Manage HR functions such as payroll issues, time & attendance reconciliation
• Manage on-going employee training, performance improvement, coaching and career development
• Create content for magazines, videos, and instructional job aids
• SharePoint management

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