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Kayla Dykes

Kayla Dykes

Staff Accountant

Hitachi HVB, Inc.

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The University of Georgia

Bachelors of Business Administration (B.B.A.), Finance

Jefcoat Fence Company, Inc.

Accounts Receivable Specialist

• Create and accurately code more than 15 new customer statements and invoices per day
• Receive, process, and enter customer payments into Peachtree/Sage 50 Accounting software on daily basis
• Analyze customer accounts to discover discrepancies and investigate information to resolve all variances promptly
• Summarize receivables on a weekly basis; develop reports to detail aging and past due accounts
• Solicit delinquent accounts for outstanding payments via telephone calls; successfully boosted collections
• Process 401K submittals and reports for both Pearl and Hattiesburg locations
• Educate colleagues on various computer programs, such as Microsoft Excel and Outlook

Logan's Roadhouse

Server

• Utilized excellent teamwork skills to accommodate and personalize each guest’s experience
• Maintained composure under stressful working conditions while remaining sincere, and diligent
• Informed and endorsed particular food and beverage items to guests to increase sales
• Consistently recognized via customer feedback surveys for efficiency, attentiveness, and friendliness
• Quickly and effectively adapted to changes as needed, while continuously striving for improvement

Career medium 03
Career
Career medium 02

Victoria's Secret

Sales Associate

• Influence customer buying decisions by communicating information about the quality, value and style of various products
• Utilize available Limited Brands resources, including AngelCard and store promotions and training, to create sales and build customer relationships
of various products
• Positively and proactively help solve problems for customers
• Balance multiple customers in a fast-paced retail environment
• Complete floor replenishment and shipment as needed to ensure customer satisfaction and size availability
• Courteously greet customers and efficiently process transactions within busy, fast-paced retail environment
• Operate cash registers and computers to itemize and total customer purchases
• Collect payments and make change for cash transactions with accuracy

Career

Hawkinsville High School

Dance Instructor/Choreographer

• Observed and judged students to determine physical and artistic qualifications
• Responsible for 18 high school students
• Instructed students in jazz, hip-hop, lyrical and contemporary forms of dancing
• Explained & demonstrated techniques of regulating body movements to musical accompaniment
• Drilled students in execution of dance steps
• Choreographed half-time show, pep rally, parade and stand dance routines
• Conducted all dance team performances including half-time shows, pep rallies, parades and community events
• Director of fund-raising events, such as Junior Dance Team
• Guided and encouraged each student personally

Career medium 05
Career
Career medium 02

Georgia Peach World

Sales Associate

• Sold fresh produce to vacationing tourists and local customers
• Successfully and consistently upsold produce
• Helped promote business by creating FaceBook page for company

Career

Harveys Supermarket

Bookkeeper

• Provide excellent customer service for patrons in a fast-paced environment
• Handled amounts exceeding $18,000 daily; maintained accurate balances and deposits
• Assigned and oversaw duties of at least 6 employees daily
• Managed sales associates on the front-end
• Conducted nightly closing procedures
• Responsible for overseeing team member’s efforts of keeping store clean
• Assisted in checking inventory during audit
• Trained 5 new employees
• Created fruit baskets for customers
• Assisted in displaying new products throughout the store
• Exceeded MDA Shamrock sales quota, recognized by managers

Career medium 05
Career

Middle Georgia College

Associate of Arts (A.A.), Foreign Language

Middle Georgia College

Associate of Science (A.S.), Business Administration and Management, General

Middle Georgia College

Associate of Arts (A.A.), Economics