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Kayla Douglas

Kayla Douglas

Social Community Specialist

Flight Centre Travel Group, The Americas

Kayla is channeling her passions for travel and social media into a career in hospitality marketing. Her work aims to humanize brands in a way that creates lasting connections with future customers. As a creator and curator, Kayla seeks highly engaging & inspirational content optimized to each unique social platform. _____...

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Flight Centre Travel Group, The Americas

Social Community Specialist

• Plan and continuously evolve a social media strategy that grows brand affinity, engagement and reach
• Curate, schedule and monitor social content for Liberty Travel, GOGO Vacations, Worldwide Traveler & Flight Center USA
• Craft original content when traveling that aligns with brand's mission / aesthetic
• Oversee social posts shared by 125+ Liberty Travel locations to engage local community
• Manage paid social campaigns to meet objectives of cooperative marketing partners as well as generate inquiry supporting internal campaigns
• Actively address all customer service issues that arise on social