January 2017 — Present
Align and guide operations including organizing the implementation of Food Service Agreements, culminating in more than $1.3 million in incoming revenue. Integrated and reengineered business requirements into functional requirements, serving as key liaison between business users and the IT department.
Function as Point of Contact for Trade Deal Capture Business Users, assisting with SAP Vistex Trade Deal Capture, BCM Remedy System Enhancement requests, as well as System Change Requests, conducting regression assessments and quality analyses for SAP Vistex Trade Deal.
Author and conduct operational end-to-end test cases in HPQC.
Utilize BMC Remedy to aid business users with Access Request Tickets, Change Request Tickets, and Incident Request Tickets.
Design and assess data validations utilizing Analysis for Excel, design, analyze, and provide assistance for multiple Product Change Requests, and utilize Project Life Cycle Waterfall Methodology to design and compose deliverables for company Service Requests.