Cognizant Technologies solution
December 2014 — Present
Working in Clinical research data management field from past 7.5 years. My current designation is Team leader. The following points best describes my current job description :
• Managing the team of 4 with highest number of studies i.e. 12 including the therapeutic areas like oncology , vaccines and SLE (systemic lupus erythematosus)
• Setting goals and doing performance review quarterly and annually for appraisal.
• Tracking and Managing SLA/KPI’s for project.
• Performing capacity planning and ensuring optimum resource utilization.
• Ensuring capability mapping to bring out optimal performance.
• Taking interviews and recruiting right candidates for the profile.
• Facilitate cross functional team meetings both internally and externally.
• Facing client audits and internal process audits by Delivery Excellence group.
• Handling client during client visits.
• Managing escalations, performing RCA and implementing CAPA for the same.
• Have exposure to end to end CDM activities including start-up, conduct and close out.