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Katrina Thompson

Katrina Thompson

Student

Travis County, TX

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4

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TELOS Fitness Center

Service Desk Representative

Provide warmth in greeting members and guests. Exhibit a positive attitude and encourage members and guests to include TELOS in their daily fitness goals. Act as information center for programs and activities around TELOS. Relay messages to Service Providers through actual Provider, Member Experience Manager, or floor trainer, which ever applicable. Promote member relations as part of daily routine including new programs, classes, speakers, etc... Check-in members and guests in the system and ask if they need a locker key. Answer phones and direct calls to appropriate person. Take ownership of all customer related concerns going to any length to get the member where they need to go. (i.e. escorting member to destination when there is double coverage at the Service Desk) Sign members up for new programs and take payment if needed. Provide warm environment for members and guests by socializing, assisting with questions and issues. Act as a key member of the TELOS team to achieve overall club goals and support the success of TELOS.

Career medium 02
Career

American Red Cross DFW

Disaster Health Services Volunteer

Texas Army National Guard (HHC 176th EN BDE)

Health Care Specialist (Combat Medic-EMT)

Administer emergency medical treatment to patients. Assist with outpatient and inpatient care and treatment. Prepare blood samples for laboratory analysis. Working in the Triage/Emergency department. Obtains and documents patients' vital signs (blood pressure, pulse, temperature, respiration, weight oxygen saturation and orthostatic vital signs). Set-up and use electronic thermometers, vital sign measurement equipment, and pulse oximetry. Recognizes and reports abnormal values to RN or ED physician staff.

Career medium 01
Career
Career medium 04

ONE

Congressional District Leader



Developing a grassroots base of dedicated volunteers to help build a strong organization throughout the community. 



Engaging Congress and Senate members to ensure their support for ONE's objectives.

Organizing events, large and small, to educate and recruit new members.

Career

TELOS Fitness Center

Server (part-time)

Career medium 03

MarriageToday

Director of Donor Relations

Supervision and training of Donor Relations Representatives to maintain consistency and accuracy in data entry. Answering and returning correspondence to customers and monthly partners via phone, email etc in a timely and professional manner. Addressing any customer service issues with respect to the needs of the customer, as well as, the integrity of MarriageToday. Coordinating offering counting at all relevant events and reporting data efficiently. Monthly partnership subscription process and reporting totals. Responsible for maintaining daily downloads which include our call center (InService America) and our web based database (Convio). Responsible for producing analytical reports to all other departments and agencies of MarriageToday. Work closely with executives and other departmental directors to pull reports for special mailing lists for events, annual banquets and fundraising campaigns. Accounts receivable and distributor/bookstore invoicing. Warehouse and inventory supervision. Responsible for scheduling quarterly inventory counts.

Career

Collin County Community College

Associate of Arts and Sciences (AAS)

US Army Medical Department Center

Certificate of Completion, Health Care Specialist

The Hockaday School

HS Diploma, General Studies