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Katie Rosario

Katie Rosario

Enrollment Supervisor

Big Brothers Big Sisters of Massachusetts Bay

Greater Boston Area, us

Enrollment Supervisor at Big Brothers Big Sister of Massachusetts Bay

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Big Brothers Big Sisters of Massachusetts Bay

Enrollment Supervisor

Supervise up to 8 team members including weekly status meetings to review caseload management, set monthly goals and review goals to ensure team members are meeting benchmarks; perform monthly quality assurance that includes observing staff, reviewing assessments and prepping statistics for review; Train and onboard new staff in agency procedures; Lead team meetings including research and facilitations of improved agency best practices