Park Nicollet Health Services
Vice President, Patient Care Services and Chief Nursing Officer
Provided strategic direction for Nursing, Pharmacy, Laboratory, Hospitalists, Emergency Center, Community Care Services, Spiritual Care, Nutrition Services, Care Integration, Quality Resources, and Service League. Supervised interdisciplinary healthcare teams as well as administrative staff, overseeing a total of 1,810 personnel (1,478 FTEs) and administering capital/operational budgets totaling $905.2M. Functioned as administrative/service line lead for Hospital Operations Council; MNA RN contract negotiations; various quality/lean production models (e.g., Kaizen RPIWs, Kanban, 5S, 3P); and regulatory compliance. Accountable for financial performance and improvement methodology for patient/staff satisfaction, care quality/safety, and operational effectiveness and efficiencies.