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Kathleen Sabol

Kathleen Sabol

Business Analyst

Automated Health Systems

Business Analyst

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Automated Health Systems

Business Analyst

SDLC Partners, L.P.

Consultant II

Quality Assurance testing of claims processing for a leading health insurance provider.

Celerity

Consultant

Supported strategic initiatives for a leading health insurance provider.

Career medium 01

SoftWriters, Inc.

Applications Support Analyst

Provided technical support in a call center environment to customers of proprietary software designed for pharmacies servicing long-term care and institutional facilities.

Career

Communefx

User Experience, Documentation & Website QA

• Documented requirements for promotional websites and back-end processes.
• Translated requirements into detailed functional specifications and test plans.
• Performed user acceptance testing on websites and email campaigns.
• Conducted scope reviews and ensured quality of weekly client deliverables.
• Wrote copy for web content, triggered emails and marketing blasts.
• Provided first-line support and resolution for customer issues and concerns.

Career medium 02
Career
Career medium 06

Communefx

Lead Generation Specialist

• Qualified sales leads and managed prospect database.
• Responded to customer inquiries via telephone, email and direct mail.
• Performed market research and executed campaign strategies.
• Conducted user acceptance testing on promotional websites.

Career

TrueCommerce EDI Solutions Group

Client Specialist, Implementations

• Served as EDI primary point of contact during software deployment cycle.
• Assured that clients fulfilled all trading partner testing requirements.
• Provided clients' technical support during first 30 days after “go live."

Career medium 05
Career
Career medium 02

TrueCommerce EDI Solutions Group

Lead Generator, Marketing & Sales

• Achieved connect rate of 26% with key decision-makers.
• 75-100 calls per day into database of 25,000+ small to mid-tier companies.
• Performed competitive and market research.
• Executed direct response, awareness and follow-up campaigns.

Career

IUP (Indiana, PA)

B.S. - Business Administration, Management Information Systems, Accounting

Shaler Area High School (Glenshaw, PA)

Academic