Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Katherine Petter

Katherine Petter

Site Manager - Chromatography and Mass Spectrometry

Thermo Fisher Scientific

Lexington, Kentucky Area, us

Site Manager at Thermo Fisher Scientific - Unity Lab Services

Message
MENU ☰

Thermo Fisher Scientific

Site Manager - Chromatography and Mass Spectrometry

Division - Unity Lab Services

• Manage one of the largest asset management academia accounts in North America for Unity Lab Services

• Promote account development & deliver key project deliverables, including exceeding Annual Operating Plan (AOP) target

• Execute account strategy to achieve annual operating plan goals for revenue, growth, margin expansion, EBITA, and account retention

• Develop key performance indicators (KPI’s), tracks trends, and implement best practices

• Report business metrics, target and define new opportunities, act as resource for sales team and customer in the area of service, savings and opportunities

• Manage customer scorecard review, talent assessment, resolving variances, and distribution of customer metrics throughout the organization. Present quarterly business reviews at client site

• Audit asset management sites to ISO 9001:2015 standards

• Monitor and maintain up-to-date service and financial documents for service contracts. Ensure vendor compliance

• Participate in PPI/Lean/Six Sigma projects to contribute to overall, departmental, and targeted cost savings initiatives

• Negotiate reduced charged costs for biotechnology preventive maintenance and correctives/repairs, as well as negotiate terms/costs for service contracts and billables