Certified Server Trainer and Local Restaurant Marketer
August 2012 — Present
- Mentors server trainees utilizing the “Say, Show, Do, Review” method, facilitating a hands-on, action-focused learning environment.
- During peak volume hours, fosters teamwork while effectively multitasking to provide exceptional guest experience and reduce recovery costs.
- Exceeds customer expectations by anticipating guest needs, suggestive selling, and executing a guest-focused meal pace.