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Kassam Khakoo

Kassam Khakoo

Business Analyst

Oilers Entertainment Group

Edmonton, Canada Area, ca

A dynamic, innovative Information Management Leader with a consistent record for success. From a collegial to a leadership role in a variety of positions including business analyst, technical lead, database administrator (DBA), developer, and facilitator. Proven ability to think strategically and implement tactically to ac...

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Oilers Entertainment Group

Business Analyst

Collaborate with Marketing Automation team to develop solutions to meet evolving business requirements for Oilers, Oil Kings, Rogers Place, Ice District and Live Entertainment marketing initiatives

Collaborate with Ticket Sales and Services team to develop solutions to meet evolving business requirements for Oilers, Oil Kings, Rogers Place, Ice District and Live Entertainment marketing initiatives

Develop and manage Data Warehouse for operational reporting used to manage and optimize Oilers, Oil Kings, and Rogers Place operations

Oilers Entertainment Group

Dynamics CRM Administrator

Primary technical liaison between OEG and 3rd party module providers; responsible for deploying system and 3rd party module upgrades and providing best practice support as business departments launch new features

Research and test Microsoft CRM, Clickdimensions and Kore Sports module updates

Contribute to CRM best practice documentation by continually looking for process improvements and new features to share with team members

Optimize and maintain underlying system data structure for operational and reporting needs