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kari richards

kari richards

Store Administrator - Audi Willoughby

Penske Automotive Group

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Penske Automotive Group

Store Administrator - Audi Willoughby

Sales | F&I:
- Responsible for maintaining monthly sales board, reporting all new, used and certified pre-owned Audi's to manufacturer, dealer trades, monitoring CSI/SSI scores, monitor and assign web leads, tracking web leads and phone ups. Prepare, submit and track all loyalty claims and funding for customer deals.

Customer Service:
- Responsible for training and supervising both full and part time receptionists. Back up on phones if needed.

Web | Internet Management:
Monthly lead tracking (accounting for how many leads received and how many sold for the month), Web site updates, creating and maintaining specials. All dealership information changes, responsible for maintaining all dealership specific social media outlets, Administrator for dealership CRM tool, manufacturer reporting site among other sources used by dealership. Responsible for creating and sending web/e-mail blasts, curating customer e-mail list and maintaining opt-out requests.

Store Administrator:
Oversee timekeeping for dealership sales department, reception, porters and drivers. Responsible for setting up new hires with access to PC, e-mail, etc. Familiar with Reynolds and ADP systems along with DealerSocket, Autobase and iMagic. Main contact for store with regard to above systems, technical issues or new hires. Responsible for overseeing dealership event and fundraising efforts.

Career medium 05
Career
Career medium 05

Stoddard Porsche Audi Willoughby

Receptionist

- Greeting all customers / Answering and fielding phone calls and voicemails
- Creating deal jackets for all new vehicles and dealer trades
- Stocking in all new vehicles and dealer trades
- All updates for company web site
- Assist with coordinating company events
- Maintaining company social media (Facebook, Twitter, Web Site, Blog)



Stoddard Porsche Audi Willoughby, located on the East side of Cleveland, and convenient to Cleveland's modern East side communities, make shopping for and ultimately owning and servicing a Porsche or Audi in the Cleveland area the easiest and most rewarding purchase or leasing experience in Northeastern Ohio. Stoddard Porsche and Audi Willoughby's philosophy is to create great value for our clients from the first time they do business, online, and in our dealership.

Career

NCS Credit

Administrative Assistant - Legal Collections

- Enter and prepare new placement accounts
- File Creation
- Process new attorney assignments (Scan/Send paperwork to Attorneys)
- Create and send weekly status letters

NCS Service Groups provide credit specialists with solutions to secure their tomorrow.

The Collection Services Group, the cornerstone of NCS, is a Commercial Collection Agency Association (CCAA) accredited agency where integrity is evident.

NCS is a commercial collection company offering more than the standard commercial collection program. UCC and Lien/Bond Claim Receivable Programs help credit professionals take every possible step to protect their receivables.

Career medium 04
Career
Career medium 04

iNamics Corporation

Office Manager / Executive Assistant to President-CEO

- Greeted all visitors and screen all telephone calls
- Maintained all customer paperwork and personnel files
- Evaluated and revised office procedures, if necessary and devised new methods in order to improve efficiency of work flow
- Make all travel arrangements, office appointments and meetings within President / CEO's schedule
- Take dictation of letters, inter-office memos and weekly newsletters
- Recruit and schedule interviews for potential new hires
- AP / AR, Bookkeeping, Invoicing, Reconciling of Bank Account
- Make all bank deposits & Pick up Post Office mail
- Payroll for 7-10 staff members - Handled through QuickBooks

Career

Kelley & Ferraro, LLP

Traveling Settlement Coordinator

- Assisted with working up case files and preparing paperwork.
- Traveled to former ParaPro locations in Indiana and Pennsylvania to permanently close the offices, pack and ship all paperwork back to Kelly & Ferraro offices and integrate into KF Systems
- Assisted with taking over ParaPro, Inc. former caseload (Approximately 10,000 cases nationwide)
- Drafted correspondence to Claimants and Defendants
- Submitted a large number of documents to Defendants on behalf of the Claimants
- Assisted with preparing cases for trial

Career medium 01
Career
Career medium 01

ParaPro, Inc.

Assistant Office Supervisor to Regional Office Mgr. / Estate & Medical Evidence Coordinator

- Responsible for Security / Smooth operation of office in absence of the Office Manager.
- Assisted with training/supervision of Receptionist position
- Worked with Local Counsel in coordinating Estate matters.
- Reviewed monthly billing chart for accuracy to submit to Corporate Office.
- Assisted with processing claim forms / settlement releases for payment by defendants.
- Drafted Interrogatories and assisted with preparing cases for trial.
- Screened claimants for personal injury cases involving asbestos exposure.
- Coordination of deceased & cancer cases and all details involved (taking initial information, mailing follow-up letters, etc.)
- Maintain tracking spreadsheets
- Provided regular reports as requested by the Office Manager
Scheduled related appointments and prepared the paperwork

Career

WILLOUGHBY SOUTH HIGH SCHOOL