Senior Team Manager, Branch Network Talent Development
January 2015 — Present
Responsible for leading the development and effectiveness measurement of strategies that drive organizational and individual performance improvement for Schwab’s Branch Network (sales) and Portfolio Consulting business segments.
• Transforming new hire learning experience to include structured coaching, experiential learning experiences, performance objectives stage-gating, and accountability measures.
• Define vision and strategy for short- and long-term learning solutions to ensure learning transfer and meet business goals.
• Provide business partnership and strategic consultation to assess business needs, provide appropriate recommendations, and inspire organizational change.
• Lead Instructional Design team development and engagement to foster innovation and collaboration while managing effectiveness, quality, and scalability of learning processes and deliverables.