May 2017 — Present
Integral part of Revenue Cycle Services, responsible for ensuring revenue stability for the organization
Manage workflow for Medicare insurance denials to ensure timely filing and payment
Create detailed notes for training documents and aides
Track productivity and meet daily, weekly, and monthly productivity goals
Excellent communication skills while working with multiple payers and patients
Follow up on insurance claims and denials with billing errors.
Responsible for analyzing patient accounts, performing the appropriate steps or actions needed to satisfy the account balance, and handling inquiries regarding patient’s accounts.