BarclaysBank PLC, Trade Operations
Case Manager
April 2010 — Present
BGI The role includes:
· Taking accountability for the end-to-end processing of Trade Product submissions for Corporate, Wealth and Business Banking clients. Pro-actively managing a portfolio of Trade Product cases from submission to issuance.
· Responsibility & ownership for the preparation of domestic and international guarantees, liaising direct with key stakeholders to agree requirements and proactively identify solutions for both client and the Bank. Adopting a tactful and sensitive approach to handle conflict, objections and resistance whilst retaining the requirement to ensure the Bank’s risk position is acceptable, adhering to Bank risk policy and procedures.
· Proactive collaboration with Coverage, Credit, Legal, FCU and Risk as well as external Solicitors and others to ensure client requirements are met and the Bank’s position is safeguarded.
· Maintain effective working relationships across all relevant areas of the Group and establish and maintain constructive team working relationships with colleagues in accordance with Barclays Guiding Principles.