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Kaiser M

Kaiser M

Director

CIBC Digital Commercial Banking and Wealth Management

Toronto Division, Canada

Strategic and innovative thinker, digital change advocate, leader and a tech enthusiast with 12+ years experience in Capital Markets, Retail, Private Banking and Wealth Management, Enterprise Technology and Vendor Management.

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CIBC Commercial Banking and Wealth Management

Senior Business Consultant

A Sr. Consultant with CIBC Commercial Banking & Wealth Management Business Effectiveness team providing support in the planning, assessment, development, and implementation of strategic projects and initiatives across LOB, to improve the firm’s operational efficiency, product line, overall profit margin and strengthen the strategic position in the market. Involves a high level of interaction with executive management, developing business cases and recommendation, leading long-term key initiatives through influencing key stakeholders, secure buy-ins, project funding and resources, engaging other lines of businesses, vendors and see to a successful delivery.

Career

CIBC Wood Gundy

Business Consultant

A Consultant to the Business Management team at CIBC Wood Gundy, providing support in planning, assessment, development and implementation of strategic projects and initiatives across the LOB; to improve Wood Gundy’s operational efficiency, product line and overall profit margin.

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CIBC Digital Commercial Banking and Wealth Management

Director, Business Management

Business Management Office

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CIBC Investor's Services Inc.

Senior Business Analyst

A senior member of the Business Channel Support team providing business analysis and operational support. Represented business in various projects (Enterprise and SBU specific); highlighting needs, drafting requirements and managing risks that my pose an adverse effect on business. Acted as a major contributor and a key player for successful delivery of many projects.

Career

CIBC Technology and Operations

Senior Analyst

A senior member within the Technology and Operations group; providing analytics, process mapping, requirements, documentation and training for ongoing projects and operational support for business critical issues involving multiple lines of businesses such as Telephone Banking, Cards and Collections, Wealth Management and Vendors such as HP, IBM, Citrix and others.

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Dell Canada Inc.

Technical Analyst

Successfully communicating with end users and other lines of business to gather and analyze information in order for technology team to perform advanced troubleshooting and problem solving to minimize business impact; advanced data collection, process analysis and reporting in a role involving businesses, government and educational institutions throughout the Unites States, Canada and Europe.

Career

University of Windsor

Bachelor of Science (Hons.), Computer Science and Business Management

The program focused on building a strong foundation in business and management related to information systems and their application within business operations and other levels to help an organization gain optimal efficiency, profitability and strategic advantage in the marketplace.

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Education