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Kaila Heard

Kaila Heard

case analyst

LaVan and Neidenburg

case analyst at LaVan and Neidenburg

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LaVan and Neidenburg

case analyst

Conducted research on relevant medical ailments, laws, regulations, and legal articles; organized and presented researched information; interviewed various clients pertaining for clients, wrote persuasive briefs; and compiled reports to help attorneys prepare for trials.

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Career

Wingspan Seminars

public relations assistant

Georgia State University

student

a member of the Georgia State University student newspaper, The Signal, worked for book co-opt organization and the university drama group.

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AT&T

Communications Assistant

relayed written and verbal messages between deaf, hard of hearing and speech impaired customers and hearing parties, was responsible for client’s data entry, prepared billing records, used problem solving skills to help client’s communicate their message and contact targeted parties.

Career

The Miami Times

Faith and Family Editor

Wrote six to seven articles covering the issues relevant to the diverse faith community in South Florida, editing and proofread a variety of copy, educational and promotional materials in diverse the areas, supervised three to four interns, assisted in training new editorial employees and conducted research for story background and photograph or obtain rights of photographs relevant for articles.

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Career
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Switchboard of Miami, Inc.

Customer Satisfaction/Crisis Counselor

SNAP counselor: contact participants enrolled in the Seniors Never Alone Program (SNAP), ascertain their current mental, physical and emotional state, determine if they require any social services, if necessary arrange for necessary services.
Crisis Counselor: : Assessed callers needs before matching them with most appropriate services available. Directed callers to various social services throughout the community. Provided over the phone counseling to callers under duress including emotional, chemical, fiscal and physical.

Career

Kaila Heard

freelance reporter

I had a great time just working as a freelance reporter in South Florida. I was published in a variety of publications from the Miami Herald to the South Florida Times to the Miami New Times. I was able to write about heart warming community events to snarky commentary. When an interesting assignment comes along I can normally be persuaded to reenter the market.

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Career
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Barry University

Assistant to the Director/Tutor

Promoted the CAL program to prospective students

Planned and scheduled various interviews and meetings

Coordinated testing schedules for approximately 50 students

Compiled promotional packages for prospective families

Tutored an average of 12 students a week in Sociology, English grammar and various writing skills

Created individual learning curricula for more than 24 hours of weekly tutoring sessions

Researched various learning disabilities and teaching styles to create more effective curricula

Career

The Miami Times

General reporter

Chosen to generate content (including press releases, wire service and original stories) for Section B, which consisted of the Health and Faith & Family pages

Created column, Church Corner, which highlighted lay people and ministers alike with strong religious views who were active in the community

Maintained two weekly columns, Church Corner and Pastor of the Week, while writing four to six stories a week, using styles ranging from question and answer (Q&A), to feature, to traditional/hard news formats

Performed several duties of an editorial assistant (i.e. proofreading, editing, and headline creation)

Responsible for maintaining two weekly events calendars as well as the obituary section

Took photography class upon own initiative at Miami-Dade College and was often chosen to take pictures to be specifically used for the front

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Career
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Jim Alexander Collection

Project Assistant______________________________________________

Assisted photographer to catalogue and file a photography collection consisting of more than 20,000 photos for museum retrospective exhibit

Designed preliminary issue of the Jim Alexander Collection (JAC) newsletter

Career

The Atlanta News Leader

general assignment reporter _____

Worked closely with Atlanta News Leader editor to learn about the importance of various political and community-related events

Wrote, edited and created headlines for an original feature story every week

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Career

Tri-Cities High School

high school diploma

Georgia State University

B.A., journalism