Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Kai Schubert

Kai Schubert

Head of Corporate Strategy

TÜV NORD GROUP

Head of Corporate Strategy at TÜV NORD GROUP

Message

1

Follower

MENU ☰

TÜV NORD GROUP

Head of Corporate Strategy

Corporate Strategy TÜV NORD GROUP
Strategy development and controlling, Global Brand Management
Leading the Corporate Strategy Planning Process of TÜV NORD GROUP
St. Gallen Strategic Management Modell (MALIK)

Career medium 03
Career

Deutsche Telekom AG, T-Online

Senior Manager Customer Care Strategy

Strategy and Processes, Customer Care Management,

Deutsche Telekom AG

Senior Project Manager

Management major projects Telecom AG, Head Quarter

T-Online

Manager Process Management

Customer Care Management

Lufthansa

Director Strategy & Projects

Set-up global passenger and Cargo Contact Center Network GTS Group as a 100% subsidiary of Lufthansa AG
Develop global service strategy and implement business development process
Define provider strategy and customer service model
Develop new Services together with the customer and build up and implement services
Implement and manage Service Quality concepts and develop new and innovative service concepts,
Head of Global Client Management

Career medium 03
Career
Career medium 01

Deutsche Lufthansa

Senior Manager Business Development Contact Center

global business development, Customer Service Strategy for Sales and Service,
Customer Service Process Development, Improve Customer Services, LEAN, KAIZEN, Six Sigma

Career

Dublin City University

Master, International Marketing

Berufsakademie Mannheim

Diplom, Banking Finance

Gymnasium Walldorf

Abitur, Mathematics and Geography