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Jurgita Milisauskaite

Jurgita Milisauskaite

New Job




Bell Mobility

Team Leader (Direct Call Center)

~ In charge of running and managing the call center daily.
~ Set targets for all other call center agents to meet up with
schedule and organize shift patterns for other team members to ensure that customers are never left unattended to.
~ Understand all organization’s products, services, procedures and guidelines and communicate same to all team members.
~ Prepare forecasts and budgets for the call center.
~ Monitor all calls to ensure that due procedures and quality standards are strictly adhered to.
~ Facilitate and organize training session for all agents and participate in recruitment of new call center agents.
~ Recommend and purchase gadgets to enhance job performance at the call center.
~ Conduct regular review of all call center agents performance and organize training sessions for under performers.
~ Submit regular reports to management and seek new ideas and strategies to improve performance at the center.
~ Keep up with trends and happenings in the industry and ensuring adherence to industry standards.
~ Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times.
~ Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.



~ Analyze, review and develop business strategies.
~ Plan budgets and do financial statements.
~ Recruit and hire proficient managers, optician doctors and shop assistant staff for 10 optics locations.
~ Delegate job assignments and provide guidance and training.
~ Protect the organization reputation and principles; strategically grow the business; ensureperformance goals are set and met.
~ Obtain and meet licensing and fire safety requirements for optic clinics locations.
~ Support the organization strategic alliances and partnerships.

Cressey Development Corporation

Property Manager

Manage commercial and residential multiple property portfolio and offer leadership issue resolution for over 200 tenants. Establish rental rates by surveying market; calculating overhead costs, depreciation and profit goals. Deliver and exceed budgeted rental income. Evaluate potential tenants for residency to ensure standards of responsibility are confirmed.
Manage leases, vacancies, accounts payable and receivable. Ensure daily smooth running operation and operating equipment. Coordinate administrative supports, logistics, materials supplies of the daily operation for all the services providers. Attract tenants by doing marketing campaigns and building relationship with current tenants also making contracts with organizations looking for tenancy. Accomplish financial objectives by preparing an annual budget; scheduling expenditures; meeting government requirements for properties fire and safety; forecasting renovation budget; initiating corrective action. Enforce occupancy policies and procedures and attend tenancy court hearing. Maintain properties by investigating and resolving tenant issues, inspecting the properties and finding contractors for renovation jobs. Ensure fire safety standards, equipment, facilities and preventions are in place in order to be able to meet with Fire Safety Standards.
~ Decreased operating costs by 25% by implementing cost control procedures.
~ Maximized rental income by 20% while minimizing expenses through effective planning and control.
~ Prepared specifications, solicited bids and approved subcontracts for building services.
~ Developed and executed plan to achieve and maintain at least 95% rate of occupancy by monthly training and random inspections of on site personnel.

Sutton Group Real Estate

Real Estate Sales Agent

Show residential properties and demonstrate the features and benefits of available homes. Convert prospects to closed sales for clients located throughout Lower Mainland, BC, Canada. Provide close, personal client attention and tenacious follow-up to ensure best service. Prepare contracts and documentation. Design and update marketing materials. Perform competitive product evaluation.
~ Sold over 10 million-dollar homes.
~ Exceeded personal sales quota by at least 15% a year.

Riche Consulting

Property Consultant

~ Conduct the seminars of property investment in Australian market.
~ Consult the clients about property investment and building equity.
~ In collaboration with developers find the investment properties for clients.