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Julian Velasquez

Julian Velasquez

Leadership Talent Development (Ltd)

VSP Vision Care

Rancho Cordova, CA

Leadership Training Support @ VSP

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VSP Vision Care

Leadership Talent Development (Ltd)

Leadership Talent Development (Ltd) is a program that identifies top talent employees and accelerates their leadership skills through academics, real-world leadership assignments, and continuous feedback. Currently following the trainer path within the program with aspirations of helping to assist others with their personal and professional development.

VSP Vision Care, a VSP Global company, is dedicated to helping people see. We put our members first and are committed to wellness over profit.

Career medium 04
Career

VSP Vision Care

Email Correspondence Team

VSP Vision Care

Customer Service Representative (CSR)

- Provided extensive customer support to VSP's members, doctors, and clients
- Educated current and prospective members about the benefits of VSP coverage
- Actively promoted the achievement of VSP's strategic goals

Career medium 04
Career

Volt Workforce Solutions

Customer Service Representative (Contractor)

- Provided telephone support to Vision Service Plan's preferred provider network
- Converted from contracted to permanent employee on August 20, 2012

EMH Opinions

Public Opinion Telephone Interviewer

- Conducted public opinion surveys via phone ranging from political surveys to consumer behavior studies

Career medium 02

CSUS QSA

Administrator/Facilitator

- Helped to ensure a smooth transition from Fall 2009 to Spring 2010 by stepping up to guide a student organization which had lost its previous leading officers due to graduation
- Planned, organized, and facilitated weekly two-hour meetings on a variety of topics concerning the LGBTA community

Career

Java City

Barista/Guest Service

Primary duties included preparing and serving beverages and various food items, keeping the café clean, and providing top quality customer service. Maintained a friendly yet professional working relationship with coworkers and guests. Took an active role in urging the team to improve and maintain quality of service. Demonstrated flexibility and reliability as a fill-in for workers who were unable to complete scheduled shifts, often on short notice. Showed dedication to the café beyond what was asked and earned immense trust and respect from peers, supervisors, and management.

Career medium 02
Career
Career medium 01

Phillip Clark

In-Home Care Provider

- Improved ease of daily life by assisting with daily and weekly house-cleaning and maintenance tasks
- Ensured a passing rating for client's periodic apartment inspection by identifying and correcting problem areas (as outlined by state guidelines)

Career

Fred Meyer

Price Changer

- Completed extensive customer service training while in the role of grocery and nutrition clerk
- Promoted to Price Changer after one month of employment
- Updated and maintained pricing tags, sale signs, and coupon displays to ensure compliance with company standards.
- Stocked products received in biweekly shipments and managed back stock

Career medium 02
Career
Career medium 02

Hong Luo Si International School

ESL Teacher

- Assisted students aged 16-19 in preparation for acceptance to a Singapore business university
- Supervised progress to ensure content retention and maintained an environment encouraging open communication
- Internalized communication strategies and prevalent social ideologies unique to Chinese culture

Career

California State University-Sacramento

Bachelor of Arts (B.A.), Communication Studies: Interpersonal & Small-Group

Beijing Hongluosi International School

Academic Exchange Program (1 yr.), Mandarin Chinese Immersion Program

Klamath Union High School

High School Diploma