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Julia Swabey

Julia Swabey

Customer Service Supervisor

Waitrose

Customer Service Supervisor at Waitrose

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Waitrose

Customer Service Supervisor

The role of a supervisor at Waitrose is to make sure the customer service section runs successfully, therefore its the supervisors job to take care of the staff and the customers. The role takes great organisational and multitasking skills, as its a rather demanding and hectic position.

Career medium 04
Career
Career medium 05

Waitrose

Customer Service

my role as a customer service assistant was to aid customers with their problems or quires. It's a rather challenging role as you not only have to be prepared for any customer issue, but also the branches and the employees also.

Career

Oxford Brookes University

Student Assistant - Film Studies

I assisted the second year Film and Media Journalism students with their radio production module. I was given a group of students to mentor and instruct them throughout their module. I mostly had to demonstrate the software they would be using and give advice on the production side of the module.

Career medium 01
Career

John Lewis

Stock Management

I aided the floor managers by locating stock for customers, whilst also replenishing the stock throughout the day. I also worked on the "Click & Collect" desk.

Waitrose

Customer Service Assistant

First role as a checkout assistant in 2007, then moved on to the customer service desk in 2009.

Oxford Brookes University

Bachelor of Arts (BA), Film/Cinema/Video Studies