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Julia Quinlan (Kleffel)

Julia Quinlan (Kleffel)



The Kutztown Fire Company No. 1


Pleasantly greeted customers and showed them to their tables

Assessed customers' special needs or requests

Described daily specials and suggested menu items

Presented extensive, detailed food and beverage knowledge

Provided service in a fast and efficient manner

Communicated skillfully with kitchen and wait staff to ensure customer satisfaction

Handled cash drawers and credit card processing

Performed all other duties required of wait staff per management including opening and closing procedures, organizing, cleaning, and record keeping

Answered phone calls, wrote and delivered messages to appropriate staff

Used social media websites (such as Facebook and Twitter) to advertise specials and events on the restaurant's behalf

Career medium 03
Career medium 05

The Dollar Tree Stores, Inc.

Sales Associate

Greeted customers

Assisted customers in locating items throughout the store

Performed daily tasks such as organizing, cleaning, and restocking items

Used a computerized cash register to total items, and sorted and bagged items per company training and/or customer request

Performed monthly inventory calculations and record keeping

Answered phone calls, assessed customer questions, complaints or comments, and wrote and delivered messages to the appropriate staff

Handled stressful situations in a calm collected manner, always keeping customer satisfaction the highest priority


Kutztown Area High School