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Julia Paulino

Julia Paulino

TeleSolutions Specialist

inVentiv Health Commercial

Greater New York City Area

TeleSolutions Specialist at inVentiv Health Commercial

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inVentiv Health Commercial

TeleSolutions Specialist

Ensures the smooth operations of the client-support program with the goal of a positive client experience with every encounter.
• Registers callers to the support program for people affected by a bleeding condition
• Responds to callers and/or members inquiries
• Provides callers with valuable resources for their individual needs
• Schedules appointments for one-on-one counseling with coaches
• Provides inbound and outbound call support
• Collects and/or verifies all client information to facilitate client experience, including all pertinent demographic data including applicable consent, diagnosis, and current treatment information

Linden Board Of Education

Substitute Teacher

• Working with faculty and students from grades K-12
• Organizing and using time management to implement classroom lessons
• Strategizing new ways to work with children of different ages and levels of academia