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Joshua Smith

Joshua Smith

Network Engineer/Administrator

Northrop Grumman Corporation

Network Engineer/Administrator at Northrop Grumman Corporation

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Northrop Grumman Corporation

Network Engineer/Administrator

• Part a team of professionals responsible for building and configuring the Navy’s next generation tactical afloat network, C.A.N.E.S (Consolidated Afloat Networks and Enterprise Services).
• Installed and configured from bare metal: servers, laptops, adapter cards, storage arrays, Operating Systems, configure SAN, drivers, ILO, and BIOS.
• Troubleshoot and isolated test failures to determine if the issue was a test, product or integration issue to include network configuration.
• Prepared and ran test plans including test cases and lab configurations.
• Updated test documentation as directed to incorporate updates and solutions discovered during test events.
• Executed TEST plans for finished enclaves while under observation by Customer representatives.
• Experience with X86 & Oracle/Sun Servers, storage arrays, PC Clients, Thin clients installation and configuration, OpeWindows, Solaris and Linux Operating Systems installation and administration of software, drivers, and services and experience with commands, file systems, etc.
• NTP, DNS, SNMP, Active Directory, MS Exchange configuration and administration, etc. system/Software monitoring logs, performance (CPU, Memory, Disk), Virtualization VMware and Thin Desktop/App, Networker, RDBMS (e.g., Oracle) installation, configuration and monitoring.

Career medium 04
Career
Career medium 05

Exelis

ADPE Technician.

• Build and rebuild mission essential workstations and laptops including virus scanning, installation of operating systems and mission essential software classified NIPR, SIPR and above.
• Assist Help Desk with any issues and work orders installation wide.
• Provide professional laptop/desktop support and customer service to military and civilian customers.
• Install, configure, and maintain DOD-approved communications software on government computers and configure the network to allow proper user access
• Install and configure network printers.
• Join PC's to the local Domains as required
• Troubleshoot and resolve network connectivity issues at the desktop level
• Install, configure, and maintain security software on military computer systems.

Career

ActioNet, Inc.

Helpdesk Technician

• Set up printers on the print server and install them, troubleshoot network connectivity issues, set up user’s email accounts on the Defense Information Systems Agency (DISA) Exchange and Army Knowledge Online (AKO) Mail.
• Configure Government-issued Blackberrys and iPhones.
• Schedule, set up and troubleshoot video teleconferences (VTC) and Audio Conferences for high-level Army personnel.
• Use Active Directory to create and manage user accounts and distribution lists.
• Recover user’s data due to system failure or file corruption from backups.
• Image and set up new workstations for incoming users.
• Create and manage help desk tickets using the Dell KACE system.

Career medium 06
Career
Career medium 05

Apex Systems

Installation Technician

DISA - Alexandria, Virginia:
• Installed over 150 workstations by replacing user’s existing machine with new laptop, docking station, and monitor then migrate the user’s data from old PC.
• Demonstrated the use of Microsoft Office 2007 for untrained users.
• Troubleshooting printers, email accounts, network connectivity issues, and any other problem the user may have.
• Use Active Directory to Name, Encrypt and Organize computers.

FBI - Tampa, Florida:
• Assisted in the installation of over 400 end user workstations.
• Pilot site – First site in a nationwide project. Assisted in creating an installation manual/guide for subsequent sites.

U.S. Army Corp of Engineers - Vicksburg, Mississippi/Various, Florida:
• Personally imaged six servers in Jacksonville, FL and installed two others for the Army Core of Engineers remote sites in Palatka, FL and Panama City, FL.
• Migrated and installed over 300 End User Workstations for the Army Core of Engineers in Vicksburg, Mississippi.
• Assisted with help desk support for entire Vicksburg, MS Army Core base. Included printer installations, network connectivity issues, hardware issues, and driver issues.

Career

US Navy

Cryptologic Technician/Information Systems Technician

• Created, modified, deleted and maintained over 500 user accounts for over 9 major combined joint multi-national naval exercises.
• Maintained the operation, programming and configuration of countless pieces of classified electronics, hardware and software on government systems.
• Responsible for sustaining over 90 workstations in active directory on a classified government LAN.
• Held TS/SCI (and above) Security clearance for over 4 years.
• Led teams of up to 5 personnel with full responsibility for work assignments, scheduling, performance review, disciplinary action, and long-term career counseling.
• Trained 9 personnel & 4 senior personnel, in learning how to properly maintain a classified communications network.
• 4 years management experience in resource allocation and leadership of administrative, maintenance, equipment, technology, and training.
• Direct and decisive leadership qualifications with particular strengths in performance improvement, quality improvement, and productivity gain.

Career medium 06
Career

New Horizons Computer Learning Center

A+, Security +, IT