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Joshua Harper

Joshua Harper

Immigration Management Assistant

US Department of Homeland Security

Immigration Management Assistant at US Department of Homeland Security

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US Department of Homeland Security

Immigration Management Assistant

Perform analysis on files, reports, and databases to update information and maintain data integrity.

Screen various application and petition submissions by USCIS customers for accuracy and completeness.

Identify incoming applications that require expedited service.

Provide technical advice about immigration policies, laws, and regulations.

Perform quality assurance oversight of contracted workers.

Research application packages and individuals to acquire positive or negative identifying information.

Research instances of potential fraud or misrepresentation.

Process and maintain the suspended attorney / ineligible individual monthly report.

Notify application and petition beneficiaries of ineligible representation.

Write standard operating procedures and service center guidelines.

Develop and maintain organizational spreadsheets.

Violence Against Women Act (VAWA) team member and Point of Contact.

Contract Performance Analysis Unit (CPAU) team member.

Case Resolution Unit (CRU) team member.

Records Training Reorganization Project team member and Point of Contact.

Oversight of deposit and cash out of monies paid for application filings.

Review and maintain the New and Paid bill process that pertain to delinquent funds and bounced checks.

Review, approve, and process CRU Refund requests for fees being returned to USCIS customers.

Maintain all internal and external file relocation requests to and from service centers nationwide.

Assist with the tracking of files and employee inquiries pertaining to lost files.

Review and process daily Freedom of Information Act (FOIA) requests.

Career medium 01
Career
Career medium 02

Rambana & Ricci, PLLC

Litigation Paralegal

Directed and coordinated law office activities.

Monitored filing deadlines and managed shared calendars.

Conferred with clients and other professionals to discuss case details.

Advised and trained attorneys and other legal staff on proper protocols.

Prepared cases for trial by performing tasks such as organizing exhibits and files.

Prepared affidavits, documents, and legal correspondence for submission to clientele and federal courts.

Gathered and analyzed research data such as legal statutes, decisions, and articles for pertinent information.

Maintained extensive professional relationships with members of U.S. Citizenship and Immigration Services, Enforcement and Removal Operations, Immigration and Customs Enforcement, and federal court personnel.

Career

Florida State University

Admissions / Registrar Officer

Compiled reports on students and activities as required by administration.

Maintenance of the Student Academic Support System (SASS) database.

Reviewed and certified in excess of twelve hundred Associate in Arts degrees.

Provided students with information on degree programs and admission requirements.

Maintained accurate and complete student records as required by law and university policies.

Processed thirty-three percent of all requested undergraduate course registrations per semester.

Attended staff meetings, educational conferences, and training workshops to maintain professional competence.

Counseled students regarding educational issues such as course registration, study habits, and career planning.

Career medium 06
Career
Career medium 04

Florida State University

Program Assistant

Attended meetings to record minutes for superiors.

Conferred with students and staff to discuss educational goals.

Evaluated course transfer credit to ensure academic needs were met.

Greeted visitors, answered phone calls, and provided inter-departmental clerical support.

Set educational standards for students and helped establish procedures to complete them.

Maintained accurate and complete student record data using the Student Academic Support System database.

Career

American Military University

Master of Arts, National Security Studies

Florida State University

Bachelor of Science, International Affairs

Florida State University

Associate, Arts