October 2013 — Present
• Supported the store in achieving and maximizing sales targets by offering first class customer service.
• Delivered exceptional customer service standards ensuring highly visible and effective customer service on the sales floor for outdoor clothing.
• Carried out all required shop floor and stock room standards/tasks set by my manager in an effective and timely manner.
• Consistently complied with all Company policies and procedures.
• Passionately promoted outdoor products through my knowledge of products ensuring high standards were met maintained at all times.
• Assisted customers with appropriate kit suited to their expeditions that they undertake with Adventure Peaks.