Assistant General Manager
March 2014 — Present
Johnny's Luncheonette is a 1950's style diner that has been a communal staple in Newton for over 20 years.
-Created lean operation techniques based on the Toyota Production System philosophy.
-Improved food quality, service and reputation yielding 15% sales increase.
-Implemented crowd sourced software for employee idea sharing, networking and scheduling.
-Communicate company mission, values and goals to team on a weekly basis.
-Introduced and executed local food items to promote sustainable menu.
-Program back end Posi-touch software to facilitate clear communication between whole team.