Retail Assistant Store Manager
May 2007 — Present
Accountable for all Retail Store functions and responsibility for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff.
Drive for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience.
Leverage exceptional leadership skills to not only build sales team but also develop and coach for success.
Provide ongoing sales training, empowering, and supporting team as they strive to exceed sales, retention, quality, and service objectives.
Engage in dynamic sales strategy development to ensure that VZW products and services are effectively showcased throughout the store and that customers have the best store experience possible.
Leverage creativity, critical thinking, and decision-making skills to develop and implement sales tools and initiatives that further establish Verizon Wireless as the market leader in the technology solutions industry.
Support employee relations, encouraging recognition of exceptional employees, managing retail inventory in compliance with company standards, and engaging in important business operations including budgeting, forecasting, managing appropriate inventory levels, analyzing inventory turns, and providing financial, budget, and sales reports.