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Joseph Ayala

Joseph Ayala

Assistant General Manager

Texas Western Hospitality

El Paso

Assistant General Manager at Homewood Suites by Hilton El Paso Airport

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Homewood Suites by Hilton El Paso Airport

Assistant General Manager

•As Assistant General Manager I manage the hotel front desk staff. Interviewed, hired and trained all staff. Adhered to all company policies and procedures.

•Process payroll for staff of 20 employees

•Responsible for all hotel accounting to include, accounts payable/ receivable.

•Assist hotel General Manager in monthly P&L statement critique.

•Process daily deposits for hotel.

Career medium 02
Career
Career medium 04

Holiday Inn Express El Paso Airport Area

Front Desk Agent

•Register guests and assigns rooms. Accommodates special requests whenever possible.

•Thoroughly understood and adhered to proper credit, check- cashing, and cash handling policies and procedures.

•Answered all guest related questions about the hotel and local area attractions

Career

Homewood Suites by Hilton El Paso Airport

Front Desk Agent

•Completed in house reservations

•Checked guest in/out

•Delivered all guest and administrative correspondence.

•Oversaw cash bank of $500 USD.

•Ran daily hotel reports

Career medium 02
Career

Texas Hotel Lodging Association

67th Annual Short Course, Conrad Hilton college of Hotel and Restaurant Management

Irvin High School