Country Manager Netser Group
February 2010 — January 2012
Responsible for Installation, Maintenance and Repair of Servers, Workstations, Laptops, Printers (HP) and Storage (NetApp).
In charge of the planning of daily operations.
Customer Complaint Resolution External Business.
In charge of a team of engineers certified by HP, Cisco, IBM.
In charge of the entire operation of the company in CR.
In charge of the creation of the Strategic Plan and Tech Support
Platform Certified Specialist for HP.
Responsible for direct support to companies like Intel in NetApp Storage platform, Mattel on all issues related to technology.
System Design and internal documentation that was extended to all divisions in America.