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Jordan W McFarlane

Jordan W McFarlane

IT Contractor

UNEPHASE Limited

Managing Director at UNEPHASE Limited

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ShiftPoint

Deployment Specialist / Support Technician

Deploy Windows 7 computers using a bespoke tool that captures data from legacy computers, and restores it to a new windows 7 pc.
After the deployment i provide support to the newly migrated users resolving any issues that they have.
So far this has been done in Germany, Canada, and Parts of the UK

Career medium 04
Career
Career medium 05

UNEPHASE Limited

IT Contractor

Provides IT Support on a Consultancy biases for local and global organisations.
Some include. Website development, Global project for improvement of new it systems and support after implementation.

Career

APT Solutions Ltd

Office Admin - Work Experience

Updating CRM Contact Files,
Scanning documents,
Answering phones,

Career medium 04

The Military Wives Choir Cosford

Musical Director

Taking Directorship of a Newly formed choir, Which started up due to the BBC program - "The Military Wives Choir" I taught the ladies to sing in 3 and 4 part harmony, Who when I started were singing in unison with back-in tracks. They are a lovely bunch of ladies! Some sample of song can be located here

Career

Zimbaya

Musical Director

Directing a group of talented singer in and around the Much Wenlock area of shropshire. Rehearsing on a Monday evening including bank holidays. Working on one type of music "Gospel" Always staying 3 steps ahead of the choir to make sure I new the music before they did.

Career medium 05
Career
Career medium 02

SP Holdings Limited

Group IT Manager

To provide daily IT helpdesk support and advice to all employees on/off site as required and prioritising activity by working to a structured process that ensures effective, professional and timely support across the group of companies.

Receiving, log and priorities IT enquiries with the objective of resolving technical queries for staff in across all sites.
Remote accessing staff laptops/desktops in order to resolve IT issues as promptly and effectively as possible.
Working with third party organisations to help drive and deliver website requirements and IT services throughout the SP Holding Group.
Liaise with the Marketing Manager to ensure all marketing material is available and professionally promoted via the corporate website.
Supporting, coach and develop internal staff (as required) with the objective of improving their awareness and capability in basic IT skills.
Providing over the phone and face to face support to our major client on the tracking and fuel reporting systems.

Career

Zenos Academy

Apprentice

Studying new areas of ICT and developing existing skills with this hands-on apprenticeship provided by an industry recognized company which promotes expectations of graduating 'business ready'.

Responsibilities

Working towards achieving Microsoft Certification such as MCITP & MCTS.
Achieve a foundation level of knowledge and skills necessary for a career in PC support through CompTIA A+ certification.
Achieve technical competency in the management of transfers of electronic mail messages (MTA)

Career medium 01
Career
Career medium 04

McDonalds, Telford

Crew Member

A fast moving working environment testing both internal and customer focused communication abilities whilst developing team building skills.

Responsibilities

Customer service.
To provide support & guidance to new and existing team members.

Career

Fabweld Steel Products

Office Administrator

Duties included
All administration task, using Microsoft Office 2003 & 2010, and stock taking.
Answering phones & updating CRM listings.
Doing a health and safety assessment of the workers area.

Career medium 02
Career

Secondary School The Lord Silkin School

GCSE, Music, Media, Business Studies, RE, Maths, English, Science, IT, PE