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Joose Väinölä

Joose Väinölä

Technical Client Manager


Technical Client Manager at Kiosked



Technical Client Manager

Technical Client Management at Kiosked is also known as the "Implementation Muscle". Responsibilities include making sure there are no technical bottlenecks for taking in new clients, communicating the technology with customers, customer-specific customizations, providing technical support for sales team and a bunch of other various tasks. To get the job done a TCM needs to be pro-active, curious, customer-centric and know at least the basics of HTML, CSS, PHP and SQL and understand how software is built. As the first TCM in the company I have been participating in developing most of the processes needed in the position and recruiting new team members.

Career medium 05


Services Coordinator

Providing sales support, implementing customers and making sure the business is scalable.

Kuitu Media

Web developer

Building a website on top of Wordpress CMS.
Technologies used in the project: HTML + CSS, JavaScript, jQuery.
An extremely talented video production company.

Seed Digital Media

Web assistant

Building Viral Marketing campaign sites and email-templates using HTML, CSS and JavaScript.

Henkilöstöpalvelu Silver Service Oy


Customer service, event services, waitering etc. at restaurants, hotels and congress centers. (Finlandia Hall Restaurants, Scandic MCC and others, Hilton Hotel Kalastajatorppa, Theron Catering, etc.)

Career medium 02
Career medium 02


Business Development Trainee

I worked with Dealmachine team part time when the company was launching and selling a new software solution and preparing for a funding round. I was working with sales (B2B) and doing business and customer development as well as participating in the R&D and strategy development.


National Institute for Health and Welfare

Research assistant

Conducting two surveys in Finland for an EU-funded project. Responsibilities from tendering the survey company to cleaning, analyzing and reporting the results.

Career medium 05


Customer Service Agent

Billing, technical and other customer service for Broadband, IPTV and Cable TV customers of TeliaSonera Finland.

Mod Visual

CEO, founder

Web and visual design, HTML + CSS, Wordpress.
A one academic year project as a part of BSc studies in Turku School of Economics in co-operation with Nuori Yrittäjyys (NY) / Junior Achievent (JA).

Career medium 03

Aalto University School of Business

MSc, Entrepreneurship, International Design Business Management (IDBM), Computer Science

Turku School of Economics

BSc, Entrepreneurship, Information Systems Science, Marketing, Management