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Jonathan Delgado

Jonathan Delgado

Open to Opportunities at Seeking New Position

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Sales Representative/Learning Centre Ambassador

• As an ambassador, my role is to educate our customers and team members in store on how to safeguard their families by providing valuable knowledge, tools, and resources on Internet safety through one-hour seminars.

• Providing customers with the latest devices and rate plans while meeting their needs. As well as resolving any issues to ensure customers leave satisfied.

• Building rapport with customers while leaving a positive lasting experience.

Career medium 05
Career
Career medium 01

Staples

Online graphic design specialist

• Responding to customers in the queue to minimizing wait times and improving overall satisfaction with service.

• Execute customer order set up tasks such as template CPC Custom Solution typeset orders (i.e. Stamps, labels, etc.) in an efficient and accurate manner, paying close attention to detail and instructions, managing the project, and following proper department procedures.

• Providing accurate information to clients about CPC products and services, production capabilities, and order turnaround.

• Promoting the right production and sales channels that best support client needs.

• Apply relationship selling practices and principles by understanding how the project will be used and making recommendations that add value to the client's current project or any future projects.

• Employ well-honed consultative selling techniques to maximize sales and exceed customer demands.

• Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist.

• Checks all sources of communication for information (wiki site, promo. communications, portals etc.).

• Maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.

Career

Wal-Mart Canada

Connection Centre Associate

• Providing excellent Customer Service by: Practicing the 3 Metre Rule by Engaging and communicating effectively with customers with the purpose of determining the customer’s needs as relating to wireless packages and merchandise

• Shows a high sense of urgency with all assignments and have a solid understanding of the POS cash register.

• Maintains a properly merchandised department through: Maintain inventory levels Zoning the department Ensuring the merchandise is properly signed and priced Maintain features following proper procedures for: ordering, clearance, markups/markdowns, signing/flagging/pricing/labels, maintain modular labels and replenishing back stock from warehouse bins.

• Practices safe work habits by: Following all safety and emergency policies and procedures Cleaning up all spills quickly keeping the floor clear of all objects. Ensuring Occupational Health and Safety Act guidelines are being followed properly ensuring stable stacking of merchandise.

• Connection Centre Associates are knowledgeable about: Wireless product lines, services and accessories completing the credit check process activating customer accounts

Career medium 04
Career

George Brown College

advanced diploma, Graphic Design

George Brown College

Ontario College Certificate, Art and Design Foundation