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John O'Donnell

John O'Donnell

Senior Business Analyst

j2 Global

Greater Los Angeles Area

A top-performing Senior Business Analyst who brings extensive expertise in IT and software development. Deep understanding of Healthcare/Pharmaceutical Industries and as well as eliciting business needs to help develop an IT strategy to align with business goals. Passion for technology, and highly developed ability to work ac...

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j2 Global

Senior Business Analyst

- Senior Business Analyst and ScrumMaster for j2 Global's Business Intelligence group
- Formalized and documented j2’s report request process
- Implemented process improvements including the creation and management of the BI team task list and dashboard for all projects, small effort releases and production issues
- Increased visibility and provided training for self-service reporting tools
- Established enterprise requirements for marketing affiliate program data exports from 3 separate marketing teams
- Managed and executed user acceptance testing