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Joanne White

Joanne White

Castle Bromwich


Severn Trent Water

Customer Service Advisor

I worked within a team chasing debt, my job also entailed the Call Centre dealing with customer queries with regard to water rates and payments of water rates etc and helping if they had any queries with regard to there bill. I dealt with customer complaints, wrote letters on a daily basis, had constant contact with the Department War Pensions, County Courts. I worked on front desk an came in direct contact with the public sorting out payments, bill queries, dealt with new tenants moving into a property by opening new accounts for them.

Career medium 01

Smithswood Comprehensive

Passed all GCSE English, Maths, Art,