Bilsland Griffith Benefit Administrators
IT Administration
December 2012 — Present
Jo Fletcher
IT Administration
Bilsland Griffith Benefit Administrators
Vancouver, Canada
IT Administration/Analysis
Agile Vancouver
Organizing Committee
August 2012 — Present
-Assist in conference planning, liaise with suppliers
-Interview sponsors to create profiles and detailed sponsor rationales
-Host conference breakout room and manage feedback
Career
SAIT Polytechnic
Communications Instructor
-Taught Technical Communication, Interpersonal Communication, and English receiving top approval ratings from adult learners
-Created unique learning experiences for live and online-line classes
Career
Recombo Inc.
Business Analyst
February 2011 — April 2012
-Implemented, configured, and designed software solution to customer specifications and for Pre-Sales use
-Elicited and documented customer requirements including custom system integrations
-Collaborated with development, support, sales, and international subcontractors to meet deadlines and create a “WOW” experience for the end user
-Supported customers and end-users, building relationships and product knowledge
Career
Helium Inc.
Writer
November 2009 — February 2011
-Online content writer for a variety of clients including the University of Phoenix, going-there.com, and Swallow Aquatics
University of Calgary
Graduate Program Administrator, Medical Science
July 2008 — August 2009
-Providing administrative support to Graduate Students throughout their program and recommending grants or awards to qualified students
-Mapped Admissions process and designed PeopleSoft solution to prevent repeat data entry
-Collaborated with other departments to create a centralized listing of English Language Training Resources on the University of Calgary wiki
Career
The Coaches Training Institute
Leadership Graduate, The Deer
2005
The University of Manchester
BSc, Biology, Geology
1995
VTSL
VTSL
LinkedIn