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Jo Ann Neary David Smith

Jo Ann Neary David Smith

Resident Manager

Q Residential

Mississauga, Ontario


Q Residential Toronto Ontario

Resident Manager ( Jo Ann's job )

Input debit / cheques / money order rents into yardi, working with head office, answering phone, renting and showing apartments, Advertising vacant suites, manage the receivables, doing N4's, N5', etc, AGI ( above guide increase) typing up notices, delivering of notices, ordering contract work, ordering supplies for office and buildings, tribunal, working closely with my other half, working closely with the contractors, signing invoices, bank deposits, collecting of rent payments, email / Microsoft / excel, after hours emergencies, dealing with tenants in a professional manner, working closely to the project manager, Creates move-in and move-out reports for each tenant using the Condition Inspection form, in putting move out notices in yardi, WHMIS certified, trained by priority fire for fire safety, attend fire alarms if they sound. Organize month end procedures, Manage budgets, Book contractors,Train new and existing staff, Conducting myself in a friendly and professional manner at all times, Receive and promptly address residents’ concerns,Supervise other staff and I am able to demonstrate leadership to my team, Monitor activity throughout the building, ensuring residents and their guests obey building policies, Respond appropriately and professionally to events and/or issues that occur in the building, communicate with security and read security reports, keep track of parking and availability, Enforces the provisions of the Residential Tenancy Act, Facilitates credit and reference checks for prospective tenants, Keeps proper books and accounts for the Building as per accounting requirements, I have a good understanding of the English Language, This includes both written and verbal communication skills..

Career medium 02
Career medium 03

Q Residential

Resident Manager ( Daves job )

Check the building for any defishacies Hands on field experience with building maintenance and repair (mechanical & electrical, work closely with assistant managers and them their daily tasks when needed. Take swimming pool readings,Complete general maintenance in parking garages and lots, mechanical rooms, rooftops and other common areas. keep a daily log of the readings. Fire log books, tagging and signing the fire stations. HVAC. Maintenance on building, maintenance on turn over suites. Doing work orders in a timely fashion. Ordering contractors, working with contractors. After hour emergencies. Ordering supplies cleaning and maintenance. Communicate with security. Maintain the budget. The goal is to try and make sure the building stays clean and maintenance free. I can also take debit / cheque and money order transactions. Snow removal, compactors. Keeping notes on everything I do in a run of a day. Move ins and move outs, in coming and out going inspections. WHMIS certified. Trained by priority fire for fire safety. Attend fire alarms if the sound, assistant the fire department. Supervise the building including common areas to ensure security and safety for all tenants and the employees. Over see the emergency response plan, perform cleaning duties according to established standards and frequencies when needed. Supervise staff, contractors, and service providers and over see the quality of work performed. Be responsible for opening and locking doors for contractors. I haves very good understanding of the English language, this included both written and verbal communication skills.


Ramada St. John's Newfoundland

Reception ( Jo Ann's job)

Answering the phone, take reservations, checking people in and out, working closing to the suite manager, taking debit / credit and cash payments, doing bank deposits, doing the monthly schedule.

Career medium 04

TD Bank St. John's Newfoundland

Maintenance ( Dave's job )

Fixing minor repairs, cleaning of the 15 story building.

TD Enterprise St. John's Newfoundland

Resident Manager ( Jo Ann's job )

Bank deposits, showing units, doing move out move ins, cleaning.

Humber High School ( Dave )

Grade 12

Compu College School of Business St. John's Newfoundland ( Jo Ann )

Hotel Motel and Resort

Gonzaga High School St. John's Newfoundland ( Jo Ann )

Grade 12