February 2008 — Present
• Proposing, managing and supporting of applications for business operations by setting up of procedures and work flows.
• Liaising with vendors for technical support and UI enhancements and new features to aid the business processes and operations
• Work closely with decision makers in various departments to identify best of breed technologies & cloud-based services, and implement them to reduce cost and improve service.
• Design ,development and maintenance of in-house developed supporting applications
• Definition and maintenance of security constraints with application and stream lining the approval process
• Perform and coordinate all IT processes necessary to support business activities
• Implementation of XML services and maintenance
• Liaising directly with IT heads of clients to establish most possible XML integration and extranet
• Direct contact for XML clients and responsible for training to new clients and maintenance of existing XML integrations
• Data Management and security maintenance
• Roll out of online portal for in-house users to report IT related issues