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Jinesh Mathew

Jinesh Mathew

IT Manager

Kuoni

Dubai, United Arab Emirates

IT Manager at Kuoni

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Kuoni

IT Manager

• Proposing, managing and supporting of applications for business operations by setting up of procedures and work flows.
• Liaising with vendors for technical support and UI enhancements and new features to aid the business processes and operations
• Work closely with decision makers in various departments to identify best of breed technologies & cloud-based services, and implement them to reduce cost and improve service.
• Design ,development and maintenance of in-house developed supporting applications
• Definition and maintenance of security constraints with application and stream lining the approval process
• Perform and coordinate all IT processes necessary to support business activities
• Implementation of XML services and maintenance
• Liaising directly with IT heads of clients to establish most possible XML integration and extranet
• Direct contact for XML clients and responsible for training to new clients and maintenance of existing XML integrations
• Data Management and security maintenance
• Roll out of online portal for in-house users to report IT related issues