American Greetings
Seasonal Merchant Operations Analyst
October 2010 — Present
Seasonal Merchant Operations Analyst at American Greetings
· Management and Training
o Hire and train new Territory Leads
o Hire, train and supervise a staff of 35 primary and revision merchandisers
o Managed a territory of 160 accounts with sales of more than $3 million annually
· Increase Productivity
o Reassign merchandiser routes to optimize time spent in accounts and reduce travel
time
o Increase work load of most efficient merchandisers
o Communicate new information to merchandisers to aid in continual training
· Customer Service and Sales
o Develop and maintain strong working relationships with store and district
management
o Plan and conduct calls to increase sales and service
o Work with District Managers, Installation Supervisors and merchandisers to prepare
for new stores setups and service