Manager, Programs and Organization Readiness
July 2016 — Present
Manage launch strategies, timelines and stakeholder engagement for all releases and product launches.
Own all enablement activities for Sales, Marketing and Client Services, including product documentation, sales collateral, and internal training sessions and materials.
Own the Smarsh Customer Advisory Board, facilitating both in-person and virtual meetings with representatives from strategic Smarsh accounts and key internal stakeholders.
Coordinate all communications to clients for product releases and change announcements.