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Jessica Trozzo

Jessica Trozzo

Business Advisor

Modern Beauty Supplies

Calgary, Alberta

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Modern Beauty Supplies

Business Advisor

-Contacted new and existing customers to discuss how their needs could be met through specific products and services
-Negotiated prices, terms of sales and education arrangements
-Prioritized tasks and projects to meet tight deadlines
-Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
-Met existing customers to review current services and expand sales opportunities
-Grew sales volume in territory by providing excellent customer service
-Took care of customer concerns, returns and special deliveries

Career medium 04
Career
Career medium 01

Elizabeth Arden Canada

Account Executive

-Responsible for the Southern Alberta region, territory value in excess of $4M, serviced 80 accounts across 7 separate retailers
-Fully supported new store openings
-Responsible for the coaching, sales execution, and staffing of 15 department store accounts
-Hired, scheduled and submitted payroll for a team of 20 contracted employees
-Managed two separate businesses; Elizabeth Arden Cosmetic as well as our Designer -Fragrance division
-Achieved significant growth for fiscal year; the territory grew +20% in our Shoppers Drug Mart business, and +17% in The Bay
-Planned and executed focus events with specific brands to increase sales at store level
-Regularly held meetings with store management and regional managers to identify gaps in the business, areas of opportunity for coaching, and to negotiate space for visual focus in store
-Balanced trade spend budgets, allocated funds to specific programs, and exceeded sales plans while coming in under projected costs

Career

Elizabeth Arden Canada

Coordinator

-Assisted in planning and executing cosmetic events and fragrance launch events
-Did on-counter training with staff in stores
-Recruited and trained demonstrators
-On counter demonstrator work to assist stores in reaching sales plans
-Any administrative assistance required by the Account Executive

Career medium 02
Career
Career medium 01

Shoppers Drug Mart

Beauty Boutique Manager

-Responsible for recruiting, hiring and training of all cosmetics staff
-Planned and executed galas, large events, created outbound marketing opportunities by networking in the community and with Account Executives
-Maintained an extremely high standard in customer service throughout the department, even earning the customer service award of excellence for Southern Alberta
-Closely monitored sales, analyzed areas of opportunity, and implemented new strategies to build the business
-Ordering, merchandising, and enforcing all policies as per Shoppers Drug Mart's Infinity process for cosmetics

Career

Garage Clothing

Store Manager

-Responsible for recruiting, hiring, training and staff retention
-Successfully executed all administrative functions
-Managed a staff of 25
-Consistently exceeded sales targets while finishing under budgeted costs
-Maintained excellent inventory control, resulting in minimal theft, and a 0.6% shrink rate, one of the lowest in the country

Career medium 03
Career